INTER COUNTY SERVICES GROUP LIMITED

Business Description

We work with some of the most demanding and challenging Companies from Housing associations, manufacturing to local Councils. Our customers understand that we are an important part of their business operations.

We have a client list of many national companies located in the Northamptonshire, Hertfordshire, Buckinghamshire, Cambridgeshire and Bedfordshire region and we are proud that many of our clients have been with us since the early days with a large part of new business arising from word of mouth recommendations.

Business Services
Our full range of cleaning services include:
•General Cleaning Services
•Office Cleaning
•Industrial Cleaning
•One Off and Deep Cleans
•Warehouse and Shop Floor Cleaning
•Specialised Cleaning
•Consumables
•Carpet Cleaning
•Window Cleaning
•Builders and Sparkle Cleans
•Hygiene Services

Business Qualifications
Inter county Service Group Ltd is currently ISO 9001:2008 Accredited through SAI Global Assurance Services and recognised by The British Institute of Cleaning Science.

ISO 9001:2008 certification

Our quality management systems have been accredited to ISO standard for many years. They are regularly audited and have been developed to suit the changing needs of the company and its clients.

This is important in integrating our performance with client’s quality systems. A focus on quality is important in sustaining long term business success and opportunity. Certification to the internationally recognised quality management system (QMS) standard, ISO 9001 gives clear demonstration of our commitment to quality. ISO 9001 has become the international reference for quality requirements with certification, the preferred solution for over half a million organisations in 159 countries.

Its focus on processes and customer satisfaction rather than procedures means it is equally applicable to service providers as manufacturers with greater emphasis on customer satisfaction, process management and measurement, continual improvement with greater top management involvement.

There are numerous benefits associated with a certified ISO 9001 management system:

• Improved product, process and service quality
• Increased customer satisfaction levels
• Improved productivity, less waste
• May provide competitive advantage

The standard uses a core set of eight quality management principles which act as a common foundation for all standards relating to quality management:

• customer focus
• leadership
• the involvement of people
• a process approach
• a system approach to management
• continual improvement
• a factual approach to decision making
• mutually beneficial supplier relationship

BICSc

The British Institute of Cleaning Science is a champion of progress within the cleaning industry and Inter County is proud to be a registered corporate member of the institute thus adopting its strict code of practice.

The 'standard' considers the results of a task being performed and is categorised into three definitions for each task - Acceptable/Acceptable between tasks/Unacceptable. Thus taking into consideration an achievable result when tasks are performed within the frequencies indicated in each category. The prime driver for all frequencies calculated has been conformance to the UK Health and Safety Legislation. Further, it was decided to establish an average productivity rating (the amount of area covered by one operative in one hour based against the individual specifications




Our quality management systems have been accredited to ISO standard for many years.


We are working towards in 2012 Investors in People and Chas

Business Clients
NHS
NSPCC
Housing Associations
Oxfam
Jewsons
Various Middle Schools
Travis Perkins
Kettering Council
Northants County Council
Bedford Borough Council
Rushden Town Council

Business Memberships
BICSc