STRIATA COMMUNICATION SOLUTIONS (PTY) LIMITED

Business Description

Striata unlocks the power of email and mobile messaging

Our electronic delivery solutions dramatically increase customer adoption of paperless bills, statements, policies, marketing and other high volume system-generated documents.

The world’s largest financial services, utility, insurance, retail and telecommunications companies achieve unrivalled results by replacing print and mail with Striata’s interactive electronic documents and transactional messages.

Striata’s enterprise platform, strategy and support services:

- drive significant paper suppression
- deliver ongoing cost savings
- accelerate payments
- enhance the customer experience
- enable regulatory compliance

Our comprehensive solutions expand the digital dialogue through personalized customer lifecycle messaging, retail receipts, notifications and alerts.

A global paperless communications specialist with over a decade of experience, Striata has operations in New York, London, Brussels, Johannesburg, Hong Kong, Sydney and partners in North and South America, Europe and Asia Pacific.

Business Services
Striata's Secure eDocument Delivery solution replaces paper with rich electronic documents that are delivered as secure attachments directly to customer inboxes.

Our electronic document delivery can be used to replace any paper document that is printed and delivered by mail. This includes statements, bills, letters, invoices, collection notices, policies and other high volume, system generated document output.

eBilling

Replacing paper bills and statements with feature rich, interactive electronic documents that are delivered as secure attachments directly into customer inboxes, Striata's Email Bill Presentment & Payment (EBPP) solution is revolutionizing the way bills and statements are delivered and paid.

eMarketing

Striata's eMarketing platform provides a comprehensive solution for the creation and distribution of customized electronic marketing campaigns, including email marketing, data management, customer profiling and acquisition, and more.

eContact

The Striata eContact Suite facilitates inbound message handling, providing customer service teams with an effective email management system. Striata eContact operates across inbound channels to provide a consolidated view of a customer's electronic interaction history.

Business Staff & Management
Michael Wright, Chief Executive Officer
Michael founded Striata in March 1999 with a view to build a global software business.

Nic Ramage - Chief Technical Officer
Nic Ramage, as the Chief Technology Officer for Striata, is responsible for Striata's technical excellence, including the development approach, principles and output of the research and development team.

Jacqui Michelson- Chief Financial Officer
Jacqui Michelson joined the Striata team in 2001. She brought 10 years accounting experience with her, and previously specialised in financial accounting and tax.

Alison Treadaway - Managing Director, Africa
Alison Treadaway is the Managing Director of Striata's African operations based in South Africa (SA). Alison has 12 years experience in Internet-related positions, including Group Marketing Executive at one of the first Internet Service Providers in South Africa and various positions within global IT services and solutions provider, Dimension Data.

Garin Toren, Chief Operating Officer, America
Garin Toren brings more than 10 years of internet, eCommerce, digital marketing and email experience to Striata. Garin runs the New York Regional Head Quarters and heads up the USA, Canadian, Central & South American Striata operations.

Linda Misauer, Head of Global Solutions
Linda Misauer is the Head of Global Solutions at Striata and is responsible for technical Research and Development, Operations and Project Management for global initiatives.

Mia Papanicolaou, General Manager, Striata, America
As General Manager at Striata, Mia Papanicolaou is responsible for client strategy and operations, overseeing efforts to grow the business and expand the market share in the USA. Mia ensures that all solutions implemented meet best fit criteria for each client and deliver optimal user experience for their customers.

Alex Papadopulos, Director of Operations, America
Alex Papadopulos is the Director of Operations for Striata America and currently heads up all technical operations for North, Central and South America. He is responsible for all areas of technical and project operations including project management, support, development and project implementation.

Keith Russell, Sales Director, Asia Pacific
Keith Russell is the Sales Director of Striata Asia-Pacific. Keith has over 20 years experience in the IT industry, moving from software development and analysis roles into Sales and Account Management.

Nicola Els, Commercial Director Striata SA
Nicola Els is the Commercial Director of Striata South Africa, focusing on all business development related activities spanning retention and new business.

Gabriel Gutbezahl, Sales Director, Latin America
Gabriel Gutbezahl joined the Striata team in 2008 as Sales Director responsible for the overall management of the Latin America territory.

For more, visit: http://www.striata.com/about/about-striata/management-profiles.html